Et en face d'eux, vous avez ceux qui travaillent pour Serco et qui disent, «Je voudrais bien qu'ils se décident et qu'ils nous disent ce que nous sommes censés faire ici, car nous n'en avons pas la moindre idée».
They have to go through this process and say, “Gee, I wish they'd hurry up and take this place so we can get on with our life”. Then again, on the other side of the fence, you have these people who are working for Serco saying, “Gee, I wish they'd make up their mind and tell us what we're supposed to be doing here, because we don't know”.