With his impartial and objective stance towards strong institutions and bureaucratic attitudes, the European Ombudsman strengthened his standing, not only because he helped European citizens on matters of administrative negligence or inefficiency, but mainly because he strengthened their confidence in the European Union and its institutions.
Avec sa position impartiale et objective vis-à-vis des institutions fortes et des attitudes bureaucratiques, le médiateur européen a consolidé sa position, non seulement en aidant les citoyens à lutter contre la négligence ou l’inefficacité administratives, mais aussi et surtout en renforçant leur confiance dans l’Union européenne et dans ses institutions.