Tout le processus de réclamation serait lourd, complexe et mal adapté, et le fardeau de la preuve repose sur les épaules du soldat blessé, qui peine à bien comprendre les procédures.
According to some veterans, the compensation being offered is not the only flaw in the federal department. They say that the whole claim process is burdensome, complex and ill-suited and the burden of proof rests on the injured soldier, who has a hard time understanding the procedure.
