Ainsi, si je me rends ? l’aéroport de Berlin-Tegel et apprends ensuite que mon vol en direction de Majorque a été annulé, non seulement mon billet sera remplacé, mais j’obtiendrai en outre une indemnité de 400 euros.
At the heart of the improvement are the compensation payments, which are twice as high as was hitherto the norm in Europe under the voluntary arrangements. For example, if I get to Tegel before finding out that my flight from Berlin to Mallorca has been cancelled, I not only get my ticket replaced, but I also get EUR 400 compensation.