Ils m'ont aussi dit comment le système était devenu permissif, comment cela frustrait les criminels qui avaient de bonnes raisons de porter plainte, mais parce que certains en abusaient, les plaintes fondées étaient traitées dans des délais inacceptables.
They also told me that the system became permissive and it was frustrating offenders who had good reasons to file complaints, but, because some were abusing the system, legitimate complaints were not being processed within an acceptable timeframe.