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.. in Commission activities; enhanced co-ordination of information activities both inside and outside the Commission; - adoption of additional measures to facilitate the general public's understanding of Commission business, in particular by making available the necessary resources and equipment to provide a suitable response to requests from the media; - improvement in the treatment of telephone, mail and personal contacts between citizens and the Commission; - promotion of the establishment of self-regulation by special interest groups by asking them to draft a code of conduct and a directory; - creation by the Commission of a da
...[+++]tabase on special interest groups as an instrument for use by the general public and by Community officials. ...