À la fin de la période cible de deux ans, en septembre 1997, la collaboration de tous les intervenants au processus avait réussi à réduire les délais d'exécution à 3,6 mois au niveau de la révision et à 3,5 mois au niveau de l'appel.
So when we took over those were the two timelines we were looking at. By the end of the two-year target—that is, in September 1997—with the help and collaboration of all the contributors in the process, we had reduced those times at the first level from 12 months down to 3.6 months, and at the appeal level from 8 to 10 months down to 3.5 months.