En outre, bien que le centre de Talk Talk à Waterford ait vu baisser de 40 % son volume d'appels, rien n'indiquait que le groupe envisageait de fermer complètement le site, ce qui a fini par se produire en octobre 2011 et a entraîné la suppression de tous les emplois.
In addition, while there was an estimated 40 % decrease in the volume of calls to the Talk Talk centre in Waterford, there was nothing to suggest that the complete closure of the centre, as transpired with the complete closure in October 2011, with the consequential loss of all employment, was being considered by the company.