Il s'agit là de données sur le plaignant, la nature de l'enjeu, les allégations, les recours visés et, plus important encore, ce qui devient des plaintes, des étapes suivies et de la solution éventuelle ainsi que tout détail de l'enquête.
By that we mean data about the complainant, what type of issue it is, what the allegations are, what resolution is sought and, most importantly, what ends up happening with the complaints, what steps were followed throughout, and how it was eventually resolved, as well as any details of the investigation.