– having regard to the ‘Mystery shopping evaluation of cross-border e-commerce in the EU’, a study conducted on behalf of the European Commission, DG SANCO, by YouGovPsychonomics and published on 20 October 2009,
– gezien de studie „Mystery shopping evaluation of cross-border e-commerce in the EU”, uitgevoerd in opdracht van de Europese Commissie, DG SANCO, door YouGovPsychonomics en gepubliceerd op 20 oktober 2009,