The first one was that they must come to us first. In other words, we in the headquarters or the unit headquarters or whatever, will wait for the member, his family, or survivors to come to us, and if they don't come, then we don't have a problem, do we?
Autrement dit, nous, au quartier général ou ailleurs, nous attendons le membre, sa famille ou ses survivants, et s'ils ne viennent pas, eh bien, il n'y a pas de problème, n'est-ce pas?