More specifically, section 22 of the Official Languages Act provides that ``every federal institution has the duty to ensure that any member of the public can communicate with and obtain availabl
e services from its head office in either official language, and has the same duty with respect to any of its other
offices or facilities (a) within the National Capital Region; or (b) in Canada or elsewhere, where there is significant demand or communications with and services from that
office or facility in that languag
...[+++]e'.