Il résulte de la fusion des anciens “euroguichets”, qui fournissaient des informations et de l'aide en cas de problèmes transfrontaliers, et du réseau extrajudiciaire européen, plus récent, qui aidait les citoyens à obtenir réparation en exploitant des voies de recours extrajudiciaires.
The European Consumer Centres Network (ECC-Net) was established in January 2005, and is co-funded by the European Commission and Member States. It is the result of the merger of the long standing “Euroguichets”, which supplied information and support on cross-border issues, and the more recent European Extra-Judicial Network, which helped citizens seek redress through alternative means of dispute resolution.